I think the authors main points can be summarised by the 'Uncanny valley' - http://en.wikipedia.org/wiki/Uncanny_valley http://en.wikipedia.org/wiki/Uncanny_val

I think the authors main points can be summarised by the 'Uncanny valley' - http://en.wikipedia.org/wiki/Uncanny_valley http://en.wikipedia.org/wiki/Uncanny_valley The key point is that as an artificial situation gets closer to reality we actually experience a perceptual drop in comfort level of our response to it.