So I'm not allowed to talk about bad experiences? This seems vastly overly reductionary and "nice" to a weird fault. If I eat at a restaurant and the service is

So I'm not allowed to talk about bad experiences? This seems vastly overly reductionary and "nice" to a weird fault. If I eat at a restaurant and the service is bad, I'll tell my friends to avoid it. If someone representing a company offers poor customer service and acts like a jerk, I'm going to warn my friends.