Agreed - desktop apps are going away for the vast majority of people. Non technical people don't like or understand how to install software (or are afraid to do

Agreed - desktop apps are going away for the vast majority of people. Non technical people don't like or understand how to install software (or are afraid to do so because of viruses). Eight out of 10 times, I prefer web based software. Now that we're all connected 99.6% of the time, web based software is feasible. I actually relish those rare moments without a connection.