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I dropped my iPad last night, totally shattering the glass, but had bought AppleCare+ for it, so I went immediately to the nearest Apple store. It was 30 minute

I dropped my iPad last night, totally shattering the glass, but had bought AppleCare+ for it, so I went immediately to the nearest Apple store. It was 30 minutes from closing time, I had no appointment scheduled, but they managed to fit me in anyway and after 10 minutes of waiting and 3 to 5 minutes of interaction plus $49, I had a new iPad and was out the door. They don't give newer models because that would let people upgrade to the newest by throwing their current one on the ground and handing over $50 (with AppleCare+) or $300 (without).

DocSavage 14y ago
Sure, I understand why they don't automatically give newer models away. I think it's bad service (and very unlike the Apple of old), though, when they don't have a replacement available to withhold the newer (and equivalently priced) iPad and make you wait or run around town. I also think the newer iPads are more vulnerable than the first generation iPads. I still have that one and it seems pretty sturdy. The iPad 3 cracked after a 3 ft fall.