3 ms·

One thing that made me blink here is that there's no economies of scale in the pricing - there's no benefit for me to sign up for more tests at once. It's likel

One thing that made me blink here is that there's no economies of scale in the pricing - there's no benefit for me to sign up for more tests at once. It's likely there's a good reason for this but I thought I'd bring it up as users can always just keep buying Starter packs. [edit] Also, does having experienced web users as your usability testers not defeat the object? I always thought that the idea of usability testing was to see how well non-technical users could navigate and use your site or app?

rnochumo 14y ago
You're absolutely right that the pricing doesn't make a whole lot of sense right now. I am still experimenting with price points. Some of our competitors are charging $39 / test. I plan on increasing the pricing in the near future, so buy up for cheap now while you still can ;-) As to your second point we need to do a better job of marketing the fact that we do get "average joe's" to review your website. Not everyone that tests websites for us is a usability expert. The only thing I make sure of (before approving a tester) is that they know how to be critical of the website they are reviewing.