5 ms·
I don't feel comfortable providing that number, but I can talk a bit about how the Trello team would answer it. The concept of "active" isn't really a cut-and-
by gecko 14y ago
I don't feel comfortable providing that number, but I can talk a bit about how the Trello team would answer it.
The concept of "active" isn't really a cut-and-dried thing. Do you count people who merely look at Trello, or do they have to do something? If they have to do something, then what is "something"? If I do one "something," is that enough, or do I have to do a couple? What if someone does that on my behalf (i.e., assigning me to or removing me from a board or card)? Are they active, am I active, or both?
It turns out the Trello team several different concepts of "active" they chart, but two they pay a lot of attention to are the number of users who have been active on Trello in the last 28 days (i.e., your pip has gone green), and the number of users who have performed at least four actions in the last 28 days (e.g., create a card, move a card, join a board, etc.). The awesome thing is that those numbers, while obviously less than the total member count, are nothing to sneeze at, and have been moving in proportion to the total member count throughout the time they've been measured. In other words, we have roughly twice as many active users today, by the above metrics, as we did at 500,000.
Sorry for the fuzziness, but I hope that at least gives you enough information to know it's not an empty statistic.
- lubos 14y agowhat's wrong with providing that number? I think number of sign-ups is pretty much useless metric. even dead MySpace keeps increasing their sign-ups. It doesn't mean they are doing well. To be honest, I would be really really interested how many active users Trello has. It would be great service to startup community to see what is conversion rate out there for bigger services like Trello. Evernote is very public with their numbers, for example they claim 1/3 of total sign-ups being active users (users who logged into service in last month).
- danabramov 14y agoUm, MySpace isn't dead. Not anymore, anyway. From what I've seen inside, it seems very promising.[0] [0]: http://new.myspace.com http://new.myspace.com
- gecko 14y agoI work on Kiln, not Trello, and I don't feel comfortable ripping numbers off their dashboard and posting them onto HN. Simple as that. For all I know, they plan on announcing those numbers themselves soon, and I don't want to get in their way.
- lelandbatey 14y agoI'd just like to chime in and say: thank you for being sensitive to the desires of the Trello team! Also, we hope that Trello can make an official statement about this soon, and we look forward to their data!