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agile is particularly hard once you have paying, enterprise customers on any kind of SaaS - they demand stability as they have live, costly processes running ov
by pinaceae 14y ago
agile is particularly hard once you have paying, enterprise customers on any kind of SaaS - they demand stability as they have live, costly processes running over your stuff. any bug, regression, UI change will be met with hostility (down to legal).
that kills a lot of agility as QA suddenly becomes way more important, simply iterating something that isn't working right is simply not possible. and getting rid of technical debt is becoming a very interesting exercise.
as long as you're building that plane on the ground, in the hangar, it's technical nerdvana. but once it's in flight, with paying customer who pay for eternal uptime, you suddenly realize why SaaS is freaking hard - and pure agile does not cut it (pure as in what's out there, I am sure someone here will point out that it perfectly applies in theory).
- meaty 14y agoVery true. Right there now. We have a lot of huge clients and are an enterprise SaaS. The killer for us is having not automated QA up front. The manual monkeys with typewriters approach is killing us.