I think there is a lot of great feedback in this thread. Lately I have been helping a family member with setting up their online tools for a spa. Here is my fee

I think there is a lot of great feedback in this thread. Lately I have been helping a family member with setting up their online tools for a spa. Here is my feedback based on that experience: - It was hard for me to find the Signup button. The only signup link on homepage is hidden in the top nav. Other pages have it below the fold. - As others have mentioned, I have no idea what Basic, Pro, etc. are - Screenshots, screenshots, screenshots! - From what I understand the biggest value proposition Snip offers is the CRM (I am assuming it is easy to use). Setting appointments on cloud based is pretty easy using Google Calendar, but what GCal does not provide is the history of a client interactions. This is not obvious on the homepage. - Show me the money - It will be great to see something like this on the site (if not homepage.) On average using Snip's history tracking salons were able to increase appointments for existing clients by X% and product sales by Y%. If you don't have these stats yet, might want to put industry standard stats. - FYI the business I helped tried GenBook and BookFresh for online appointment scheduling (by customers) and that didn't work because people liked calling most of the time. Since this is a new spa most of the customers were first time customers. They currently use getbase.com as their CRM. It is more of a hack and not really the most ideal solution. I'll recommend Snip to them. IMO, a fremium plan (similar to Getbase) would help attract people getting vested into using your tool. - I didn't see on the site if you let export the data if a customer wants to leave. You might want to think about this, if you don't already have the export built in. Feel free to contact me {hn.handle}@gmail if I can help answer any question. All the best with Snip!