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Rule number one: no surprises. Your job is to know exactly what's going on with the product and why, and make sure no one else is surprised by communicating the
by gyardley 14y ago
Rule number one: no surprises. Your job is to know exactly what's going on with the product and why, and make sure no one else is surprised by communicating the information they need in the form they need it.
Rule number two: get to know the customers well. If you're bogged down in a hundred different internal meetings you might be very productively building exactly the wrong thing.
It can be hard to balance these two things sometimes, but they're both really important.
There's a lot more to it than that, but product management is mostly learnt on the job. If you're just starting out, and have no product management experience, you're probably not the only product manager at your company. Glom on to someone who seems to know what they're doing and get mentored. Ask the people you interact with what they're looking for in a product manager. Be a sponge.
Good luck!