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in order to push the innovation envelope, people must be working at, or at least have a deep knowledge of the current cutting edge of innovation. I agree, and
by michaelochurch 14y ago
in order to push the innovation envelope, people must be working at, or at least have a deep knowledge of the current cutting edge of innovation.
I agree, and that's a full-time job that has to be self-directed. Excellence is a nonlinear phenomenon. A person who excels in 10 hours of his time and subordinates in 30 isn't 25% as someone who gets to be full-time excellent, but possibly 1%.
I spent 6 months at Google, a company that has some awe-inspiring R&D "centers of excellence" but is essentially just a bank if you don't get to work in one. Now, I'm sick of ragging on Google because I think I've overdone that schtick. On the other hand, with the incredible wealth of talent it has got, it can do a lot better. It's the best a closed-allocation company can be, and it has amazing people. But my experience there is instructive on the mediocrity that closed allocation command-and-control creates. If you don't have worker autonomy, you won't get creativity or excellence or innovation.
Google remains awesome because the ~25% who get to be Real Googlers (they can, like Yegge, quit their projects and join better ones, because teams compete for them) have enough autonomy to do really good work and keep pulling the company, but if you're not a Real Googler, you're going to be working on 4th-Quadrant crap. (For the definition of "4th-Quadrant", go here: http://michaelochurch.wordpress.com/2013/01/01/fourth-quadrant-work/ http://michaelochurch.wordpress.com/2013/01/01/fourth-quadra... .)
After that, I worked in a reputable (but diseased) NYC startup-- a VC darling-- with serious ethical problems at managerial levels (multiple people hired into the same leadership role; dishonesty about product direction used to keep people motivated). To my chagrin, the culture there was traditional MBA-style corporate bullshit: closed allocation, supernumerary people with fancy titles who didn't do much, extremely vicious politics (I resigned when asked to sign affadavits disparaging engineering old hands with too much equity).
The Valves and Githubs excepted, these "hip" tech startups are not culturally innovative, and it's the prevalence of the old-style corporate culture that makes them all devolve into grey-goo mediocrity.
Subordination is a genocidal killer of innovation, and the cultures of these "hip" tech startups are often not much different from large corporations in culture, creativity, innovation, or ethics. For every Valve, there are 100 companies that claim to be "startups" but are just as hierarchical and command-oriented. The hierarchy isn't as deep with only 100 people, but it's every bit as dysfunctional.
If we want innovation out of these startups, we have to focus on culture. We have to stop funding culturally retarded people with MBAs just because they're "credible" and, instead, look for people who can lead very smart people (an extremely rare skill).
- javajosh 14y ago>We have to stop funding culturally retarded people with MBAs just because they're "credible" and look for people who can lead very smart people (an extremely rare skill). With all due respect, you have to articulate better than that. I agree that it sucks that command-and-control types seem to be loved by capital as leaders of organizations. But isn't the real culprit here on the demand side? E.g a problem with the capitalists? How do you convince them that a) cultural innovation is a winning move and b) you're the guy to get it done? The other issue here is that it's a lot of moving parts. Presumably at a startup you're already innovating in at least one area. Now you're talking about innovating in an orthogonal area. If my experience as an engineer is any indication, introducing one new technology is somewhat risky, the risk for two sky-rockets, and at three you might as well not start the project. Give a friendly audience the pitch!
- carterschonwald 14y agoIf you can't tolerate risk, you can't build rockets that hit the Oort cloud.
- michaelochurch 14y ago"Culturally retarded" wasn't intended for offense. Retarded means "delayed" or "behind the times" and I couldn't think of a better word. I am no fan of the colloquial use of "retarded" (making a slight on people who, through no fault of their own, have congenital cognitive problems) but that's not what I was going for. How do you convince them that a) cultural innovation is a winning move and b) you're the guy to get it done? These VC darlings grow too fast and hire before they trust. That's their original sin. If you can't trust someone with his own time and effort (open allocation) then don't fucking hire that person.
- cma 14y agoIf you are going to retain the ability to fire people, you are still subjecting them to hierarchy. Except now you have a narrower channel of communication--they can only ask: was I fired today or not? And if you open more communication with the implied threat of firing, you are back to a traditional managerial relationship.