The camera and microphone can make a huge difference. Businesses use brands like http://www.tandberg.com/ http://www.tandberg.com/ or http://www.polycom.com/ h

The camera and microphone can make a huge difference. Businesses use brands like http://www.tandberg.com/ http://www.tandberg.com/ or http://www.polycom.com/ http://www.polycom.com/ and some of their hardware is very good, if expensive. I'm not sure how off-the-shelf hardware compares.