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You're paying for the SaaS, which not only receives the measurements from the device, but processes and stores it, while giving you a UI to access it. And then

You're paying for the SaaS, which not only receives the measurements from the device, but processes and stores it, while giving you a UI to access it. And then they maintain the servers, fix the bugs and add features. So your only gripe really is that they're selling it as a service, instead of a single box install. Which is fine, but let's not pretend that this isn't a legitimate business model and probably the prevailing way of making a dollar in our industry. It's completely legitimate to sell SaaS and allow access only on a subscription basis. Why shouldn't you pay to have your data stored and compiled into reports on an ongoing basis? And if you don't want that, as I've said, the serial protocol is completely hackable by even noobs.

berkay 14y ago
The problem is not being able to use the device at all without the paid service. You have to pay regardless of whether you want them to store your data or not (I don't). I don't think it's surprising that many people have aversion to paying for a product that they can only use as long as they continue to pay a monthly fee.
Gormo 14y ago
But why is the software designed as SaaS in the first place? Capturing and analyzing data and providing a UI are functions easily accomplished by a desktop application. Why are users locked into a subscription model to access the data output by hardware that they've purchased?