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I'm a huge fan of the entire Fitbit product; the hardware is a joy to use, it has great apps for desktop and Android, sync is a breeze, the web app works very w
by heyitsnick 14y ago
I'm a huge fan of the entire Fitbit product; the hardware is a joy to use, it has great apps for desktop and Android, sync is a breeze, the web app works very well; the whole process has been excellent.
However, having spent close to €300 with the company (for the scale + ultra, and recently upgraded to the Fitbit One), i was very disappointed when I found out about their data policy. Having to pay a premium 50/pa to get access to my own data (it's one of the big 'upsells' of premium) leaves a very bad taste in the mouth.,And now learning that even this doesn't give you access to your raw data is even worse.
I hope Fitbit changes their approach; if anything I think they have it backwards: give me my data for free when I purchase your hardware for life, and upsell me the web app (i'd be happy to pay for it; maybe include the first year free with your hardware purchase); rather this than than give you a pretty complete web app for life for free to record everything i want, but and then charge me to read back my own data!
- tommoor 14y agoAgreed, also a fitbit owner and this seems like a no-brainer - they should open up this data and allow for more to be built on the platform ala runkeeper.