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I'm a heavy cycle hire user and face this problem all the time. Solution seems straight-forward to me: if you park at an empty rack, or if you take a bike from

I'm a heavy cycle hire user and face this problem all the time. Solution seems straight-forward to me: if you park at an empty rack, or if you take a bike from a full rack your trip is free (if you are casual user) or you get small amount of credit (50p?) if you are a subscription user. My experience with cyclehire though is they always choose the most complicated path. As an example they way over engineer their authentication. Besides a password you have to answer several security questions. Feels so disproportionate.

jzwinck 14y ago
Someone could start by enhancing one of the several Boris Bikes apps with a "good samaritan" feature. Some people (like me) would find it fun to help out by returning a bike to a slightly different station on some trips. We'd help out for free. But as of now I don't know of any tools that encourage this. Regarding complication of hiring Boris Bikes, note that if you want to do a one-time (without an existing account) hire of two bikes, you need to insert and remove your credit card 4 or 5 times, and will get two or three pieces of paper out! The UX is just insane.