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Rackspace is on the very high end of the cost spectrum, and the service really isn't that great. But at least their servers are fast and real, if you/your orga
by chiffonade 18y ago
Rackspace is on the very high end of the cost spectrum, and the service really isn't that great. But at least their servers are fast and real, if you/your organization doesn't care about the budget, they're probably as good a choice as any as far as quality of infrastructure goes.
Just make sure the person signing the hosting contract actually reads it, also. You might be surprised to find what they try to bury in there.
It's worth noting that they bought out their lower-priced competition at ServerBeach.
- callmeed 18y ago>> "and the service really isn't that great." Not sure what/who you consider "great" then. Rackspace has been stellar for us–always available on the phone; answering tickets fast; alerting me when there are problems. I've never had a bad cs experience with Rackspace. (I've got 6 servers with them)
- chiffonade 18y agoTheir technicians once left 2 active network interfaces down for 45 minutes on one of our servers when upgrading something and didn't fix it until we called them. They're just overworked like most NOC guys.
- eli 18y agoWhen I was researching server space 2.5 years ago price wasn't an object (ahh, remember those days?). Anyway, I've never had any reason to complain about Rackspace service. Now, I'm not saying the service is a good value (you definitely pay a premium), but it's been solid for me.