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The problem that I have with mt is that they sell themselves as the "don't worry, put your site with us and nothing can go wrong" company. And that can never b
by mdasen 18y ago
The problem that I have with mt is that they sell themselves as the "don't worry, put your site with us and nothing can go wrong" company. And that can never be true. No one can make promises like that, but those promises mean that they don't tell you things like backup strategies, replication, data centers, etc. And so you're just left with a promise that they've taken care of everything.
While I don't expect a company to tell me everything, I much prefer Amazon's take on the issue. For example, they specifically quote an annual failure rate that they expect and offer S3 snapshots (which are replicated across multiple boxes in multiple locations) as a backup. No hype or promises; just the knowledge I need to make sure I don't loose data.
With companies like Slicehost, Linode, or Amazon I know what I'm getting: a Xen instance with a certain amount of RAM. I can then replicate data, take backups, etc. to make sure that my site stays up and running. With Media Temple, I just get the promise of "hundreds of servers working in tandem to power [my] websites". Clearly it isn't 500 servers just working on my site or anything like that. So, what is it? It's a mystery and I find that when companies try to be mysterious, it's not because they're giving you more; it's because they're giving you less.