Isn't the Xbox/Windows Live/Zune/Microsoft billing back end a nightmare? I remember there being a EU-centric website protesting the lack of data portability tha

Isn't the Xbox/Windows Live/Zune/Microsoft billing back end a nightmare? I remember there being a EU-centric website protesting the lack of data portability that is mandated by EU law. To be fair, being in different countries trying to access/retain (you lose all your purchases with the MS stuff if you switch countries) your "purchased" content is still a clusterfuck even with Apple and Amazon, but I recall my experience with MSN/Live being totally fucked up for just wanting to change my address. Their recent shuttling of Games For Windows Live redirected users to vague no-detail error messages on Xbox.com for stuff like having to login and accept new EULA terms.