3 ms·
Nope I spent hundreds before that, and was a customer for life. Playing for almost a year. Any company with shtty tech support and pss poor customer service is
by orionblastar 14y ago
Nope I spent hundreds before that, and was a customer for life. Playing for almost a year.
Any company with shtty tech support and pss poor customer service is going to lose customers by making them unhappy and then spiral their stock out of control into a bankruptcy. That includes Facebook themselves, who even after proof that I didn't get gold in the game for my $20, sided with Playdom in banning my account for a day for "unauthorized credit card use" of my own Paypal account.
Here is another thing, Paydom's TOS says I must file a support ticket with them, I did and nothing happened and they ignored the problem, Paypal's TOS says I have to resolve disputes with them which I did by creating a ticket, and then Facebook got upset because their TOS says I have to resolve disputes with them. Which one gets priority? Playdom and Facebook refused to do anything and then banned my account anyway even if I did nothing wrong and I was the one who was punished for a bug in the game that doesn't give me gold I legally paid for with my own account. That is all kind of messed up there and if this is what happens to a typical user who needs a refund due to a bug in the game not giving gold or whatever they paid for, then this whole industry is going bankrupt into another Dotcom bubble burst. You never do this to your customers, never!