That line is unfortunate, however he does make some good points in the article. My experience is that private universities tend to cater more to the individual

That line is unfortunate, however he does make some good points in the article. My experience is that private universities tend to cater more to the individual than to the needs of society at large. Countries with free college education are different in that respect. You could argue that one is better than the other, and that catering to the individual helps society indirectly. Of course, that's a longer discussion.