Good work from Amazon putting together the post-mortem. Whether you agree or not with their remediation plans, they hit the important parts of a public post-mor

Good work from Amazon putting together the post-mortem. Whether you agree or not with their remediation plans, they hit the important parts of a public post-mortem very well: 1. Demonstrate understanding of the event. 2. Communicate what steps are being taken to reduce the likelihood a similar event in the future. 3. Apologize. Not necessarily in that order. Well done.