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This is a nice gesture, but I prefer the services I use to take responsibility for their provider and technology choices. Your customers don't care that Azure i
by johns 14y ago
This is a nice gesture, but I prefer the services I use to take responsibility for their provider and technology choices. Your customers don't care that Azure is down, they only care that they can't do whatever they were trying to accomplish. This isn't Azure's fault. It's yours. Don't pass the buck.
- mhurron 14y agoAnd if all they said was they were experiencing difficulties you'd see people complaining that they aren't giving any indication as to what the problem is. The site is down because their provider is down. This is, as someone else stated, a fact. They told you that and that is really all they can do. They have to wait just the same as you do, for the same thing. > This isn't Azure's fault. Yes it is. The alternative is to pay more (a lot more) for projects to host all their own servers and storage and backups. That would be the end of a great many small to medium companies.
- PommeDeTerre 14y agoIt's a myth that dedicated hosting in several geographically distant data centers really costs that much more than cloud computing. With a little bit of care, it's quite easy to get very good value from such hosting, with far more control over it. Outages like this could be easily avoided, or at the very least dealt with much quicker. It would not be the "end of a great many small to medium companies" were they to use dedicated hosting. Hell, this is how it was commonly done up until the past 2 to 3 years, and small and medium companies thrived quite well. In fact, after the cloud outages of the past week, and a few other recent outages, more traditional dedicated hosting keeps on looking better and better.
- roee 14y agoWe actually pay for georeplication on Azure. Here's the official response from them: "Why didn’t we just fail over? We do have geo-replication for Windows Azure Blobs and Tables, where the data from US South is geo-replicated to keep another replica set of the data in US North. We have chosen at this time not to failover, since we believe we can bring back the primary storage stamp in US South in place. One of the advantages of recovering in place is it avoids losing the Windows Azure Queue data in that stamp, since Windows Azure Queues is not being geo-replicated at this time (we are working towards turning that on)."
- andresmh 14y agoHow is this different from, say, a coffee shop saying "sorry, we're closed because the electricity went out"?
- robmurrer 14y agoI guess the difference would be that there is usually only one electric company that can supply you with power.
- saurik 14y agoA coffee shop has very little equipment, and what they have tends to be isolated from other utilities (such as gas): they could easily run their shop off a generator (mate even a battery for a short time).
- calpaterson 14y agoThey're not passing the buck, they're voicing their unhappiness. It's important that this happens, because it damages the reputation of cloud providers that go down a lot (like AWS' US-EAST). Being down for 24 hours is pretty impressive, in a bad way.
- PommeDeTerre 14y agoThere's a time and a place for voicing such displeasure. When your website and service is unavailable, it is not the time, and your maintenance page is not the place.
- edanm 14y agoI don't think this is a server-to-customers message, but rather a programmer-to-other-programmers message.