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> As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and
by zb3 5d ago
> As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and a support burden for their organization.
I can swap RAM on my laptop. What broader systemic problems beyond missed opportunities for more shareholder value (at the expense of everything else) does it create?
> a support burden for their organization.
What? I thought the seller is responsible for what they sell? Don't we have things like brands and trust or authorized sellers?
- sbarre 5d agoDid you actually read the linked discussion before jumping in to argue? Your questions have already been answered.
- zb3 5d agoYes I have read the forum post and discussions here before commenting. I can fall victim to scams if I willingly take the risk and buy something cheaper than official authorized sellers offer. Thanks to this risk I haven't yet lost all my brain cells or critical thinking yet. But if I do, I can always complain about pretty much everything to Raspberry Pi which'd undoubtedly increase support burden for them since they apparently can use AI or post copy-paste responses only when it's not the user complaining (or they just complain about locked hardware = no support burden then, these complaints are ok). Doesn't me losing my brain due to corporations treating me like a toddler count as a broader systemic risk to you? Probably not, but how about me AND YOU losing consumer choice?