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Doesn't arbitration avoid setting binding precedent? So even if the consumer wins a case, it's still overall better for the company.
by anyonecancode 13d ago
Doesn't arbitration avoid setting binding precedent? So even if the consumer wins a case, it's still overall better for the company.
- ThrustVectoring 13d agoCompanies like arbitration because unlike in a civil lawsuit, the plaintiff cannot compel discovery. Paying for an arbitrator is cheaper than going through discovery, especially if the discovery unearths facts materially damaging to the business.
- itopaloglu83 13d agoIt’s also not public record either. So, when an individual wins a case, others in the similar situation are not notified or can be made aware of it. Make it a public record with other bindings like one ruling applies to all customers etc. then at least it’s a system with transparency.