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If someone literally publishes on the internet that they require their employees to act like every problem is urgent, it's not clear why you think we shouldn't

by saghm 5d ago

If someone literally publishes on the internet that they require their employees to act like every problem is urgent, it's not clear why you think we shouldn't take them at their word. It's a pretty common thing for bad managers to expect people to work full-tilt 100% of the time rather than understanding that tends to burn poorly out. I'm honestly not sure how someone could spend a decent amount of time in this industry and not be able to recognize that pattern and have thoughts about how to avoid it unless they just don't really care about it much, so while you're entitled to disagree, it's hard not to get the impression that being so affronted by the parent comment pointing out that the blog post doesn't seem to address the very real pattern of phrases like the article uses being euphemisms for pretty horrible work cultures that you just also don't particularly care about it. Personally, I've seen far too many talented people in tech be worked too hard for too long by management that either is too clueless or too uncaring to the point where it can take years for their health and happiness to recover not to find it extremely alarming when someone says stuff like "everything is urgent". The likelihood that they mean pretty much exactly what they say rather than mean something more nuanced is high enough that the fact that don't seem concerned about the implication says more than enough.

tayo42 5d ago
It's not saying treat every problem as urgent, it's saying go through 5 steps that are defing the problem correctly then treat it urgently.
- saghm 5d ago
  I don't see the difference. The idea that every task ends up in a state with an urgent problem to solve during its lifecycle is crazy to me.
fnordpiglet 5d ago
Interesting what I found objectionable was his expectation that everyone around him follow his internal process, regardless of its steps or urgency. Someone who has an ounce of leadership realizes that a team is a puzzle of different pieces of different shapes. You fit them together in varying ways, by observing how their processes and methods and strengths interlock to be greater than the sum of their parts. You do this fractally as you become more senior, and expect people to follow this meta framework rather than some fixed process or way of perceiving. You see quickly the organization takes on different strengths depending on the puzzle underneath them, composed of nonlinear amalgams of unique individuals. You do create protocols for communicating and decision making that are relatively uniform, but you get your grip off of people’s mojo and let them be people, not one of whom is Boris (unless Boris works for you). But beyond building a Postels law structure for communication and decision making, you expect the meta framework to be the way people evaluate their teams and you evaluate your team in the same way. You eventually need people to shift around and reorg people to the shape of the system (Conways law) based on their strengths and processes that work for them and their teams. If you need the system to be different you organize the people in that way in and expect the system to change to fit (again Conways law). None of what I read reflects a thinking like this, and I’d prefer to not work with someone who feels their role is to mint out clones of themselves. Further someone who posts about how they are frequently wrong is the first sign of a narcissist that believes they’re actually never actually wrong, but admits they might be misinformed at times. For me, it’s a red flag to avoid.

by saghm 5d ago

tayo42 5d ago

It's not saying treat every problem as urgent, it's saying go through 5 steps that are defing the problem correctly then treat it urgently.

saghm 5d ago
I don't see the difference. The idea that every task ends up in a state with an urgent problem to solve during its lifecycle is crazy to me.

fnordpiglet 5d ago

Interesting what I found objectionable was his expectation that everyone around him follow his internal process, regardless of its steps or urgency. Someone who has an ounce of leadership realizes that a team is a puzzle of different pieces of different shapes. You fit them together in varying ways, by observing how their processes and methods and strengths interlock to be greater than the sum of their parts. You do this fractally as you become more senior, and expect people to follow this meta framework rather than some fixed process or way of perceiving. You see quickly the organization takes on different strengths depending on the puzzle underneath them, composed of nonlinear amalgams of unique individuals. You do create protocols for communicating and decision making that are relatively uniform, but you get your grip off of people’s mojo and let them be people, not one of whom is Boris (unless Boris works for you). But beyond building a Postels law structure for communication and decision making, you expect the meta framework to be the way people evaluate their teams and you evaluate your team in the same way. You eventually need people to shift around and reorg people to the shape of the system (Conways law) based on their strengths and processes that work for them and their teams. If you need the system to be different you organize the people in that way in and expect the system to change to fit (again Conways law). None of what I read reflects a thinking like this, and I’d prefer to not work with someone who feels their role is to mint out clones of themselves. Further someone who posts about how they are frequently wrong is the first sign of a narcissist that believes they’re actually never actually wrong, but admits they might be misinformed at times. For me, it’s a red flag to avoid.