This is bad management, not bad software. It's just like everything non-apple. Android and Microsoft give you choice and potential value but it requires knowled

This is bad management, not bad software. It's just like everything non-apple. Android and Microsoft give you choice and potential value but it requires knowledge and setup. Apple gives you neither choice or value, but everything just "work$". People come to me saying I used windows and it sucked, and that's because they are comparing a 500 dollar Acer laptop with a 1500 Macbook Air with no knowlge on how to properly use Windows. Both have their market place, unfortunately the users with the least knowledge are the ones always complaining about Windows. And, let me tell you, when something is broken with their Mac, they also don't know what to do. See OP's post as a perfect example. They blame MS not their IT admin. It's the reason Apple calls their support Genius bar. They are trying to message out "Hey, you really are smart, we are just geniuses". Well, you're not.