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I have to click "Try another way" at least twice on g.co/AccountRecoveryRequest to get the option to provide an alternative contact email address. Maybe try a p

by luka 16d ago

I have to click "Try another way" at least twice on g.co/AccountRecoveryRequest to get the option to provide an alternative contact email address. Maybe try a private session to make sure coookies aren't taken into account.

ihg5000mrtnav 16d ago
Attempt 1: Entered email, got captcha, clicked "try another way". Result: Google couldn’t verify this account belongs to you. Try again later or use Account Recovery for help. Attempt 2: Entered email, got captcha, completed captcha, got enter last password screen, clicked "try another way". Form asked to confirm phone number. Entered phone number, sent code (which I can't get), clicked "I don't have my phone". Site asked for alternate email, which I provided and supplied the code. Result: "Reply to your Google support email or contact to let the team know you've successfully completed your account recovery request. To try signing in again, follow the steps in our Help Center on how to recover your account." Attempt 3: Entered email, got captcha, completed captcha, got enter last password screen, entered password, got asked to confirm phone number, clicked "I don't have my phone". Site asked for alternate email, which I provided and supplied the code. Result: "Reply to your Google support email or contact to let the team know you've successfully completed your account recovery request. To try signing in again, follow the steps in our Help Center on how to recover your account." All attempts were done with new Chrome Incognito windows and no other Incognito windows open. I still can't sign in at all. Is this account just permanently locked?
- luka 15d ago
  Attempt 2 enabled the potential internal escalation to proceed. The form is now asking me for details that we best talk non-publicly about. What's the best place to contact you privately, other than HN?
  - ihg5000mrtnav 15d ago
    Discord, please. Username is on my profile here. If you don't use Discord, please use the email on my profile. I will remove them once you send me a friend request on Discord or email.
    - luka 15d ago
      Sent on Discord!

by luka 16d ago

ihg5000mrtnav 16d ago

Attempt 1: Entered email, got captcha, clicked "try another way". Result: Google couldn’t verify this account belongs to you. Try again later or use Account Recovery for help. Attempt 2: Entered email, got captcha, completed captcha, got enter last password screen, clicked "try another way". Form asked to confirm phone number. Entered phone number, sent code (which I can't get), clicked "I don't have my phone". Site asked for alternate email, which I provided and supplied the code. Result: "Reply to your Google support email or contact to let the team know you've successfully completed your account recovery request. To try signing in again, follow the steps in our Help Center on how to recover your account." Attempt 3: Entered email, got captcha, completed captcha, got enter last password screen, entered password, got asked to confirm phone number, clicked "I don't have my phone". Site asked for alternate email, which I provided and supplied the code. Result: "Reply to your Google support email or contact to let the team know you've successfully completed your account recovery request. To try signing in again, follow the steps in our Help Center on how to recover your account." All attempts were done with new Chrome Incognito windows and no other Incognito windows open. I still can't sign in at all. Is this account just permanently locked?

luka 15d ago
Attempt 2 enabled the potential internal escalation to proceed. The form is now asking me for details that we best talk non-publicly about. What's the best place to contact you privately, other than HN?
- ihg5000mrtnav 15d ago
  Discord, please. Username is on my profile here. If you don't use Discord, please use the email on my profile. I will remove them once you send me a friend request on Discord or email.
  - luka 15d ago
    Sent on Discord!