The most fitting description of an owner of a small coffee shop is "barista". Most barista's I know also handle far more than just making coffee and serving cus

The most fitting description of an owner of a small coffee shop is "barista". Most barista's I know also handle far more than just making coffee and serving customers. They do everything short of being personally financially responsible for the business itself. It's quite clear that if anyone was operating in bad faith here, it's not the commenters challenging your position. Small business ownership is almost always simply a riskier version of having the job you're also hiring for with a very small chance of upside. Usually at lower pay. In this particular case the owner was simply doing a task other barista's like herself were doing as part of the regular job of a barista. > The owner was not personally either making or serving the coffee. This is the part I do not follow. Of course she is? What small coffee shop owner do you know does not personally make or serve the coffee on a regular basis? The only way not to take your original post in bad faith is to not understand your meaning.