For those saying "why not try Debian, mint, etc", I've been running my mother on Debian for the past 18 months and it hasn't been at all easy and I am starting

For those saying "why not try Debian, mint, etc", I've been running my mother on Debian for the past 18 months and it hasn't been at all easy and I am starting to wonder if I shouldn't move her back to Windows. I gave her fairly simple hardware (an Atom PC) with enough RAM and disk space. I migrated her to Picassa and Libre Office. She's surviving but supporting is a little tedious, there doesn't seem to be a convenient alternative to LogMeIn (any VNC requires mapping ports on the router and teamviewer needs user intervention at the target). I was also running Ubuntu with KDE on my main laptop at home but I recently bought a new laptop and my wife was delighted that it came with Windows 7 pre-installed. I haven't yet decided if Linux will go back on. Possibly not. So much in domestic Linux is unprofessional, that is why the professional Linuxes command such money. Linux seems to remain a hobby system with similar process control because it allows everything, if you don't constrain your model then you can't ensure quality. For example: how much testing is done against the kernel? I don't mean beta testing, how about instituting some standards regime with unit testing and interface compliance measurement? Linux depends almost entirely on peer code review, in critical parts that is reviewed by 'experts' but it remains a manual process.