I can. I could've told you decades ago, that this was the late stage of not just Microsoft, but any software company whose bread and butter was vendor lock-in.

I can. I could've told you decades ago, that this was the late stage of not just Microsoft, but any software company whose bread and butter was vendor lock-in. Microsoft was just the worst at the time because they were the biggest. Eventually the vendor lock-in becomes so great that the marginal cost, in terms of customers lost, from not fixing/improving your software, or at least not not letting it get worse, becomes much smaller than the cost of improving it/maintaining it. Any resources the company has to spare go into solidifying the lock-in, rather than making the software worth staying on in the first place. Even Apple seems to be in the early-mid stages of this transformation.