2 ms·

I had an interesting experience with my Revolut card. I only top it up when traveling, and the rest of the time it sits nearly empty, with like $3-4. At some po

I had an interesting experience with my Revolut card. I only top it up when traveling, and the rest of the time it sits nearly empty, with like $3-4. At some point I started getting occasional notifications about transactions declining. Stuff like video game points and random little online shops. Clearly my card's been skimmed or otherwise leaked somehow. Bummer. Since Im months away from my next trip I didnt immediately cancel the card and just left it on out of curiosity. I started blocking every attempted merchant. At some point, I started getting Netflix subscription attempts, and when I tried to block it, it said "We can't block payments to Netflix. If you have a subscription with them, you can cancel it directly." Makes me wonder what kind of rube goldberg machine their backend runs on.

LoganDark 13d ago
What kind of financial institution has a special deal with Netflix to prevent blocking their charges? Did Netflix threaten to block Revolut or something?
- calderwoodra 13d ago
  If a merchant gets a lot of charge backs from a specific card issuer or acquirer, they can block them specifically. A company at Netlifx's size could be doing this, but I've heard specific instances of it happening with grocery stores, gas stations and convenience stores. It's very common for neobanks to have a high rates of fraud, but also lower negotiating leverage with merchants because they're not chase, Wells, etc. So a specific arrangement with a specific merchant seems within the realm of normal to me.
  - LoganDark 13d ago
    My card issuer just gives me a credit when I want to chargeback. They're like, oh you don't want to deal with a real chargeback, just have your money back for free. I would've pressed it since I kinda wanted the company to regret ripping me off, but I already got my money back so it wasn't worth the extra effort.
    - Petefine 13d ago
      That's how chargebacks often work. Then they ask the merchant for evidence the charge was legitimate. If convinced, they will retract that initial quick refund.
      - LoganDark 12d ago
        Real chargebacks claw the money back from the merchant. They don't just provide a credit.
        deleted 11d ago
        [deleted]
nicolinox 12d ago
the great thing about Revolut is that a) you can create multiple free virtual cards (with numbers different than the physical card) b) you can attach spending limits on each c) you never use the physical card details online d) you can cancel a card as soon as you notice a suspicious transaction which you have not done yourself - for this you can even use the virtual disposable card number. If a subscription was authorised previously on a card, you should have the track record from the transaction history, too.

LoganDark 13d ago

What kind of financial institution has a special deal with Netflix to prevent blocking their charges? Did Netflix threaten to block Revolut or something?

calderwoodra 13d ago
If a merchant gets a lot of charge backs from a specific card issuer or acquirer, they can block them specifically. A company at Netlifx's size could be doing this, but I've heard specific instances of it happening with grocery stores, gas stations and convenience stores. It's very common for neobanks to have a high rates of fraud, but also lower negotiating leverage with merchants because they're not chase, Wells, etc. So a specific arrangement with a specific merchant seems within the realm of normal to me.
- LoganDark 13d ago
  My card issuer just gives me a credit when I want to chargeback. They're like, oh you don't want to deal with a real chargeback, just have your money back for free. I would've pressed it since I kinda wanted the company to regret ripping me off, but I already got my money back so it wasn't worth the extra effort.
  - Petefine 13d ago
    That's how chargebacks often work. Then they ask the merchant for evidence the charge was legitimate. If convinced, they will retract that initial quick refund.
    - LoganDark 12d ago
      Real chargebacks claw the money back from the merchant. They don't just provide a credit.
      - deleted 11d ago
        [deleted]

nicolinox 12d ago

the great thing about Revolut is that a) you can create multiple free virtual cards (with numbers different than the physical card) b) you can attach spending limits on each c) you never use the physical card details online d) you can cancel a card as soon as you notice a suspicious transaction which you have not done yourself - for this you can even use the virtual disposable card number. If a subscription was authorised previously on a card, you should have the track record from the transaction history, too.