I don't use Expedia as I've found their service to be horrible, and their technology in the early days had all kinds of issues with losing session and the like,

I don't use Expedia as I've found their service to be horrible, and their technology in the early days had all kinds of issues with losing session and the like, so I abandoned them 10+ years ago. I do use Orbitz. I'm not sure if they are guilty of the same sins, but I've generally found their service to be adequate. I book directly with airlines when it makes sense and doesn't take too much effort - but most hotel booking sites are horrible and prices are usually higher. It would be great if an open platform like AirBNB emerged for hotels - perhaps AirBNB itself.