Hey thanks for trying it out! The 2 participants you see are just you and the agent. AI Prompt means that the AI will always reply, Team message just means it'

Hey thanks for trying it out! The 2 participants you see are just you and the agent. AI Prompt means that the AI will always reply, Team message just means it's meant for a human. We can see how this is confusing though and we want to simplify this by just making it smart enough to know when you're replying and when you're not. As for the burning of the tokens it's hard for me to know without troubleshooting further. Can you email me your org name k at type dot com ?