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Is there some way I can contact you directly the next time I find an example of this? I'm happy to send you all the diagnostic data your heart desires. I suspe
by gwillen 14y ago
Is there some way I can contact you directly the next time I find an example of this? I'm happy to send you all the diagnostic data your heart desires.
I suspect in some cases it may be due to timeouts or row count limits. I tend to do very broad searches, and then narrow the results with filters. This works great in Matrix, but with Orbitz (which uses the same data source), I tend to hit invisible limits where I can see that some of the rows have just been cut off from the results. (E.g. I can book flights A or B for leg 1, and flights C or D for leg 2, but for the combination I can only book (A,C), (A,D), and (B,C). The B-D trip is in Matrix results but not Orbitz, and this kind of truncation only happens when I have lots of results.
I don't know for sure that Hipmunk follows the same pattern, because I haven't used it in quite some time, but I'm happy to send bug reports IF AND ONLY IF I can have confidence that a real human is reading them.
- ketralnis 14y ago> Is there some way I can contact you directly the next time I find an example of this? I'm happy to send you all the diagnostic data your heart desires Yeah, just use the Olark (live chat) bar on the bottom of the page, that should get you a real human