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Just had to cancel my 10-year passport renewal appointment for tomorrow morning, since it's in London and I'm in the EU. Man, this was a *miserable* way to spen
by Hard_Space 25d ago
Just had to cancel my 10-year passport renewal appointment for tomorrow morning, since it's in London and I'm in the EU. Man, this was a *miserable* way to spend a day. The flight kept getting bumped, heading for certain cancellation (it came, about midnight, long after I had returned from the airport); GPT was incredibly helpful on how to redeem (most of) the shit-ton of money I had paid for a 4-hour passport renewal appointment, and what my rights and obligations were in this situation.
In particular it pointed me to authority docs declaring that if a flight is 5+ hours late, you can refuse to fly, reclaim the money and exit the airport. So when the next update said that the flight had been bumped 9 hours, I had all I needed to secure that and went home. Two hours later, the app announced the flight was cancelled.
Sometimes (really a lot) I want to kick GPT's/Claude's/Gemini's collective rear ends. And then there are times like these, when, with me in a funk, AI cuts straight through to the essential knowledge I need and lowers the temperature.
- AnimalMuppet 25d ago> In particular it pointed me to authority docs declaring that if a flight is 5+ hours late, you can refuse to fly, reclaim the money and exit the airport. What jurisdiction? EU? (I would love for that to be true in the US, but I bet it isn't...)
- ericmay 25d agoI just did a Google search[1] and here's what I found: - US airlines do not pay cash for delays - You’re entitled to a full refund for a significant delay if you choose not to travel - Full refunds are paid within 7 business days for cards (20 calendar days for other payment methods) - Paid extras (baggage, upgrades) are refundable if you didn’t receive them - Airline policy dictates reimbursement for meals, hotels, and other expenses after a delay "A refund for significant delays or changes to your flight: You are entitled to an automatic full cash refund (including taxes and fees) if your flight is "significantly changed" for any reason, and you turn down a rebooking offered by the airline. Airlines might push you to accept vouchers and travel credits, but you are entitled to a cash refund. If you do not want a voucher, just tell the airline you prefer to be refunded in cash." - Delays your departure or arrival by 3 hours for domestic flights and 6 hours for international ones, - Changes to your departure or arrival airports, - Increases the number of connections - Downgrades your class of service - Changes your flight to different airports or aircraft that are less accessible for persons with disabilities." [1] https://airadvisor.com/en-us/flight-delay-compensation https://airadvisor.com/en-us/flight-delay-compensation
- alexpotato 25d ago> - Full refunds are paid within 7 business days for cards (20 calendar days for other payment methods) I remember on the show Airline (docuseries about Southwest Airways) one of the passengers didn't want to fly and asked for a refund. One of the employees was shown giving the passenger a refund of, IIRC, $27 in cash (b/c she bought the ticket in cash).
- Hard_Space 25d ago>What jurisdiction? EU? Flights starting out from the EU and going anywhere (EU or beyond). Flights coming into the EU from anywhere. If the plane at any point is set to land in the EU, it's covered.
- yeputons 25d agoI thought "coming into the EU" is only covered for EU airlines? So a non-EU airline flying outside EU into EU is not covered.
- Hard_Space 24d agoYou could be right but that is not what I read on what seemed to be a reasonable authority site the day of the outage. Lost the link, of course.