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Moats are supposed to be obstacles for your competitors, not your consumers.
by dbdr 18d ago
Moats are supposed to be obstacles for your competitors, not your consumers.
- ImHereToVote 18d agoIt's akin to building a moat inside the castle.
- wang_li 18d agoThat's called a Lazy River.
- buran77 18d agoMoats are obstacles against something you're trying to avoid. It can be competitors coming in, or customers going out. A moat could surround a prison to keep prisoners in. Some companies just choose to treat their customers as prisoners.
- entrope 17d agoThe usual metaphor for keeping customers is a walled garden, right? I think it's useful to distinguish them by default.