4 ms·
Exactly this. In both US and EU, chargebacks are a general consumer protection tool, implemented by card networks to make you less afraid of using them with po
by miki123211 19d ago
Exactly this.
In both US and EU, chargebacks are a general consumer protection tool, implemented by card networks to make you less afraid of using them with potentially-untrustworthy merchants, even when not legally required.
They can be used for any kind of legitimate grievance, outright fraud being just one of them. If you book a hotel and the room is not up to the standards on their website, take pictures, take screenshots and chargeback.
They are not, however, a way to cancel a subscription you decide you no longer want (incidentally, neither is cancelling your card). Ask your lawyer, but this is actually illegal and considered fraud in many places. If you make a dumb choice, you have to live with the consequences or follow the contractual route.
- mitxela 18d agoHowever if you try to cancel the subscription the normal way, and it doesn't work, or there is no normal way, then you escalate to a chargeback and that's valid grounds.
- what 17d ago> If you book a hotel and the room is not up to the standards on their website, take pictures, take screenshots and chargeback. This is unhinged. Then I can chargeback at McDonald’s because the burger doesn’t look the same as the picture. I still ate it and you probably still stayed in the room.