It's much worse than what you've correctly described. They said "I think it is because we don't have a physical TV in the house"!!! They don't even "let" their

It's much worse than what you've correctly described. They said "I think it is because we don't have a physical TV in the house"!!! They don't even "let" their kids or themselves use a TV at all! As you said, the whole thing is completely incoherent. They seem to have zero self-awareness.