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I'm not arguing for compartmentalisation, nor against the importance of all the teams you are talking about working together. There would absolutely need to be

by jsankey 14y ago

I'm not arguing for compartmentalisation, nor against the importance of all the teams you are talking about working together. There would absolutely need to be back and forth between legal and product as part of the encoding I am talking about, for example. But it seems to me that if this was happening at even a basic level, then whoever is in charge of the product at Instagram must have known they were adding some pretty onerous terms. And if they didn't, it's a pretty massive failure to take the ToS seriously. Neither option inspires confidence in a service that people provide with important data.

teaneedz 14y ago
Really good points. Product is ultimately responsible for the user experience. The PM or head of product may not be a legal expert, but they better be an expert in knowing their users. Stakeholders signed off on the ToS or ToU. Each bears responsibility. However, Product is directly responsible for the outcome which is why a strong voice is needed - one that can say, "No Way!" when necessary. Of course, if the decision is made higher up the chain, then this just supports how deliberate the ToS change was - deliberate and worded exactly as it was intended. The wording was definitely unique enough that someone knew what was being asked for - legal expert or not - it was pretty clear.