Sorry, the very simple thing you’re trying to do is too complex and non-standard for our support team to handle. We’ll gladly sell you a consultant for $400/hr.

Sorry, the very simple thing you’re trying to do is too complex and non-standard for our support team to handle. We’ll gladly sell you a consultant for $400/hr. He’ll work on modifying our system, and then we’ll sell those modifications to everyone else.