3 ms·
I wholeheartedly agree on every point. I've felt this way for years. It's scandalous. Many companies also rely on socials as their only effective means of cust
by wackget 1mo ago
I wholeheartedly agree on every point. I've felt this way for years. It's scandalous.
Many companies also rely on socials as their only effective means of customer service. If you have a problem or want to provide feedback but you don't use social media then you are SOL.
- inigyou 1mo agoOr you sue them and (if they did something wrong) they're SOL. But you won't. And they know you won't. Not even small claims.
- account42 1mo ago...because the overhead of even small claims is bigger than what you can possibly recover in most regular disputes. There needs to be something like a class action for small claims - government regulators where you can submit complaints with evidence to and if enough people complain about a company the government has to look into it.
- inigyou 1mo agoIsn't small claims designed for, well, small claims and therefore low overhead? That's why you can't bring a lawyer. Which is super annoying for a company, because a company has no physical embodiment and has to send a lawyer or other representative just by virtue of being a company.