I'm sorry they're so busy, but everyone's busy. Not everyone gets to drag money out of people on threat of jail, not have to pay any corporation tax on it, and

I'm sorry they're so busy, but everyone's busy. Not everyone gets to drag money out of people on threat of jail, not have to pay any corporation tax on it, and spend that money on offices and salaries, do a bad job, and have everyone solely blame other people for their failings. It's like if a judge blamed one side's legal representative for their terrible decisions. The legal representative is not paid to be neutral. They're paid to represent their client. The judge is paid to be neutral.