4 ms·
In my mind, postmortems with a human touch to be subtle defensiveness, passive aggressive blame, and unempathetic factual digs at others. I read the lack of emp
by etse 1mo ago
In my mind, postmortems with a human touch to be subtle defensiveness, passive aggressive blame, and unempathetic factual digs at others. I read the lack of empathy in the article as simply following best practices.