3 ms·
I wish that was the case. Not something I have experienced personally.
by ksec 2mo ago
I wish that was the case. Not something I have experienced personally.
- lokar 2mo agoIt seemed pretty standard at B2B tech providers. You have Sr support engineers who are the final line, and can often setup a reproduction in a test environment and file a good bug. Then you just count up the rate of tickets that hit that bug and require a manual fix. At some point it’s time to fix the bug.
- ksec 1mo agoKeep forgetting to reply. >It seemed pretty standard at B2B tech providers. It is, but I was referring specifically to Home Office in UK Gov.