> How can small companies with 1000x less money able to provide live support, but if you pay 20, 100, 200 dollars for a subscription you dont have a phone numbe

> How can small companies with 1000x less money able to provide live support, but if you pay 20, 100, 200 dollars for a subscription you dont have a phone number to call ? They spend the money which can drastically cut into their profits.