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If CEOs were legally required to regularly use their own products as an ordinary customer, the world would be a better place.
by wat10000 2mo ago
If CEOs were legally required to regularly use their own products as an ordinary customer, the world would be a better place.
- SaltyBackendGuy 2mo agoSlightly off topic, but I strongly believe that the rise of "professional" CEOs was the beginning of the end for quality products and services. Before, you were generally an expert in your particular domain and was invested in solving the customer's problems.
- FireBeyond 2mo agoI recently worked for a company in the cybersecurity space who hired a CEO who had neither IT, nor security, nor cybersecurity experience... ... I saw last week that they just had their (latest) 25% headcount reduction, followed by their (latest) "executive offsite retreat" to pat each other on the back and figure out what they'll do between now and the next one.
- aleph_minus_one 2mo ago> If CEOs were legally required to regularly use their own products as an ordinary customer, the world would be a better place. This is like the argument "developers should use the software that they write" (dogfooding). Let me give one example: the previous person who designed and developed the previous version of the software which I now work on really could use "his" program insanely well. The problem was rather that he was basically the only person who really did understand it sufficiently well to not to be triggered by problems other users had. Yes, a huge part of my job is over the years to turn this piece of software into something that is understandable by other people, too,. :-)