Not only that but it appears as if they're also treating the platform that customers actively use in such a way as well - heavily A/B testing features and behav

Not only that but it appears as if they're also treating the platform that customers actively use in such a way as well - heavily A/B testing features and behavior of the platform with little regard for customer comfort in terms of platform use, moving targets for subscription limits, etc etc. I suppose most of us chalk it up to the technology being new and evolving, but I'm not so sure everyone shares that same sentiment clearly.