A division of the Ukranian government seems to come pretty close to a "large enterprise". Maybe there are politics involved, but fixing a broken regex seems we

A division of the Ukranian government seems to come pretty close to a "large enterprise". Maybe there are politics involved, but fixing a broken regex seems well worth the time to convince a foreign government to rely on your tech. Of course, the support request never reached anyone who knows what a regex is, so bugs get confused for policy and nobody cares to fix it.