And that's the irony of it. Why do companies think they are going to innovate in the area of personnel management, time tracking, accounting and payroll in suc

And that's the irony of it. Why do companies think they are going to innovate in the area of personnel management, time tracking, accounting and payroll in such a way that it'll give them an advantage over their competitors who also need to do this? These are commodity processes, or should be, and should be deployed from proven, mature technologies. The fact that they are commodities means they should be cheap. The fact that this isn't the case means this industry is broken (again most likely because the people tasked with deploying these processes/services are not going to be the ones using them).