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Don't give it a pass, at all. I have many friends with a laptop that has an issue, just out of warranty. Apple will "repair" it for a LOT, suspiciously like $

by m463 2mo ago

Don't give it a pass, at all. I have many friends with a laptop that has an issue, just out of warranty. Apple will "repair" it for a LOT, suspiciously like $200 less than a new laptop. Personally happened to me 2 times.

Gigachad 2mo ago
Doesn't give them a pass, but if you look at the alternatives, most of them won't even have a repair location at all. When I wanted to get my Pixel phone fixed I couldn't even contact google because their support contact required giving a serial number and the phone being within the warranty period. Apple repairs might be over priced but Google wouldn't even give me a price
- paulryanrogers 2mo ago
  Does Google control the 3P repair market for its devices? Such as by parts pairing? Because sometimes a free market of unofficial options is better than an exclusive and exorbitant option.
- m463 2mo ago
  Instead of looking at "alternatives" meaning competing companies, I think maybe looking at what is broken and has to be fixed instead. What I suspect they do is take your entire machine in trade, and give you a refurb machine. Then they take your machine whether barely broken or very broken, fix it up, then add it to the pipeline for the next person. They charge a specific amount for this pipeline (anchored by the price of a new machine).
- godelski 2mo ago
  > I couldn't even contact google I've always been able to fix my pixel devices myself. Easy to source parts on Amazon, Alibaba, or eBay. Doesn't seem the same with Apple. I'm not saying "fix it yourself"[0] but that if I can do it easily a third party can too. One of Apple's biggest problems is they gate their third party repair. Since Louis Rossman is mentioned there, he's famous for talking about exactly this. Apple has gotten easier to repair and some credit to that goes directly to Rossman, considering he's one of the biggest voices pushing the right to repair movement. [0] well, we are on HN, so there is a bias here. This isn't a general forum like Reddit. I'd expect most users to be able to fix things themselves, even if they've never done it before.

by m463 2mo ago

Gigachad 2mo ago

Doesn't give them a pass, but if you look at the alternatives, most of them won't even have a repair location at all. When I wanted to get my Pixel phone fixed I couldn't even contact google because their support contact required giving a serial number and the phone being within the warranty period. Apple repairs might be over priced but Google wouldn't even give me a price

paulryanrogers 2mo ago
Does Google control the 3P repair market for its devices? Such as by parts pairing? Because sometimes a free market of unofficial options is better than an exclusive and exorbitant option.
m463 2mo ago
Instead of looking at "alternatives" meaning competing companies, I think maybe looking at what is broken and has to be fixed instead. What I suspect they do is take your entire machine in trade, and give you a refurb machine. Then they take your machine whether barely broken or very broken, fix it up, then add it to the pipeline for the next person. They charge a specific amount for this pipeline (anchored by the price of a new machine).
godelski 2mo ago
> I couldn't even contact google I've always been able to fix my pixel devices myself. Easy to source parts on Amazon, Alibaba, or eBay. Doesn't seem the same with Apple. I'm not saying "fix it yourself"[0] but that if I can do it easily a third party can too. One of Apple's biggest problems is they gate their third party repair. Since Louis Rossman is mentioned there, he's famous for talking about exactly this. Apple has gotten easier to repair and some credit to that goes directly to Rossman, considering he's one of the biggest voices pushing the right to repair movement. [0] well, we are on HN, so there is a bias here. This isn't a general forum like Reddit. I'd expect most users to be able to fix things themselves, even if they've never done it before.