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So far, searching email has been more effective than searching anything else (Wiki, Slack, etc).
by BeetleB 2mo ago
So far, searching email has been more effective than searching anything else (Wiki, Slack, etc).
- chrisweekly 2mo agoHow do you search emails you weren't cc'd on?
- BeetleB 2mo agoIf it has to be information stored in depth, then sure a KB/wiki is better. IME, the majority of long emails should not be persisted in such places, because they contain a fair amount of errors. One could say that any long email thread should be eventually synthesized in the KB/wiki after the conversation has wound down. And Slack/Teams? No way. If I need to write something long in response to a Slack IM, and email is verboten, then I'll insist on setting up a meeting.
- chrisweekly 2mo agoI think we're on roughly the same page. Long emails are problematic. Realtime meetings or (possibly but not necessarily near-realtime) chats in a dedicated channel can and do solve email's problems.